When users call an organization with problems with their computers,the network,or an Internet connection,they speak with the ____.
A) security officers
B) help desk personnel
C) security staffers
D) security consultants

Question

Quizplus · Accepted Answer

Help desk personnel are responsible for offering technical support to employees of an organization who need assistance with their computers, network, or internet connection. They are the primary point of contact for users who are experiencing technology-related problems. Security officers, staff, and consultants may also be involved in resolving technology issues, but it is not their primary responsibility.

When Users Call an Organization with Problems with Their Computers,the