Studies show that dealing with excessive and unimportant e-mail and text messages in the workplace can lead to
A) decreased employee conflict and stress.
B) increased productivity.
C) improved morale.
D) synergy.
E) concentrating on the urgent rather than the important.

Question

Quizplus · Accepted Answer

Ed Reilly, who heads the American Management Association, says all the e-mail, cell-phone calls, text messaging, and so on can lead people to end up "concentrating on the urgent rather than the important."

Studies Show That Dealing with Excessive and Unimportant E-Mail and Text