Which of the following involves combining steps in a business process and implementing the use of information technology to do the jobs previously done by multiple departments?
A) job analysis
B) job enlargement
C) workflow analysis
D) business process reengineering

Question

Quizplus · Accepted Answer

Business process reengineering means redesigning business processes, usually by combining steps, so that small multifunction teams using information technology do the jobs formerly done by a sequence of departments. Workflow analysis involves studying the flow of work in a work process and may lead to business process reengineering.

Which of the Following Involves Combining Steps in a Business