An embedded HR unit focuses on using centralized call centers and benefits advisors to provide specialized support.

Question

Quizplus · Accepted Answer

Shared services HR teams use intranets or centralized call centers to provide managers and employees with specialized support in day-to-day HR activities (such as discipline problems). The embedded HR unit assigns HR generalists to departments to provide the assistance the departments need.

An Embedded HR Unit Focuses on Using Centralized Call Centers