Maxwell is listening to a coworker describe a problem with a supervisor.As he listens,Maxwell is trying to put himself in his coworker's situation and understand the real problem between the supervisor and his coworker.Maxwell is using ______ skills to complete this task.
A) technical
B) interpersonal
C) conceptual and design
D) business

Question

Quizplus · Accepted Answer

Interpersonal skills involve the ability to understand and work with others effectively, which is what Maxwell is doing by actively listening and trying to understand his coworker's perspective on the issue with the supervisor. Technical skills refer to specific job-related knowledge and abilities, while conceptual and design skills relate to the ability to analyze and solve complex problems and make strategic plans. Business skills refer to the overall understanding of how a business operates and can include financial management, marketing, and leadership skills.

Maxwell Is Listening to a Coworker Describe a Problem with a Supervisor.As