What prevents the queue from breaking down into a disorderly crowd?
A)normative processes
B)individuals in the line who act as leaders
C)habits
D)self-control
E)mindlessness

Question

Quizplus · Accepted Answer

Normative processes involve social norms and expectations that guide individuals to behave in an orderly manner, preventing the queue from breaking down into a disorderly crowd.

What Prevents the Queue from Breaking Down into a Disorderly