In order for standards to be useful in the controlling process, they must have certain characteristics. One of these characteristics is that they must be
A) nonspecific.
B) redundant.
C) included in the mission statement.
D) attainable.

Question

Quizplus · Accepted Answer

Standards must be attainable in order to be useful in the controlling process. If standards are unrealistic, employees will not be motivated to meet them, and managers will have a difficult time monitoring the progress. On the other hand, if standards are too easy, they may not be challenging enough to encourage employees to perform at their best. Attainable standards are those that are challenging but still achievable with effort and resources.

In Order for Standards to Be Useful in the Controlling