Which of the following are NOT used in service recovery to please customers?
A)discounts
B)refunds
C)credits
D)late deliveries

Name: Which of the following are NOT used in service recovery to please customers? A)discounts B)refunds C)credits D)late deliveries
Brand: Quizplus
Rating: 5.0 (37 reviews)

Question

Quizplus · Accepted Answer

Late deliveries are not a form of compensation or service recovery to please customers. Discounts, refunds, and credits are commonly used tactics in service recovery to compensate customers for poor service or dissatisfaction.

Which of the Following Are NOT Used in Service Recovery