In order to discover how to improve his teaching techniques, Professor Kaine observes his students as they explore their online learning site, noting what resources are used and how they interact with one another as they study.He asks questions that explore the reasoning behind their approaches.What phase of the design process in professor Kaine using?
A)feasibility thinking
B)empathy
C)needs assessment
D)problem recognition

Question

Quizplus · Accepted Answer

Professor Kaine is using the empathy phase of the design process, which involves understanding the users' experiences and needs by observing and engaging with them.

In Order to Discover How to Improve His Teaching Techniques