Which of the following is not a characteristic of a bureaucracy? A) Labour is divided with clear definitions of authority and responsibility that are legitimised as official duties. B) Positions are organised in a hierarchy of authority, with each position under the authority of a higher one. C) Administrative acts and decisions are recorded in writing. Record-keeping provides organisational memory and continuity over time. D) Satisfied workers will be more productive. E) Management is separate from the ownership of the organisation.

Question

Quizplus · Accepted Answer

The other four characteristics listed are all typical features of a bureaucracy, but the idea that satisfied workers will be more productive is not necessarily specific to bureaucracies.

Which of the Following Is not a Characteristic of a Bureaucracy