In the context of total quality management (TQM),_____ is a deviation in the form,condition,or appearance of a product from the quality standard for that product.
A) aberration
B) variation
C) divergence
D) contention

Question

In the context of total quality management (TQM),_____ is a deviation in the form,condition,or appearance of a product from the quality standard for that product.
A) ​aberration 
B) ​variation 
C) ​divergence 
D) ​contention

Quizplus · Accepted Answer

In TQM, variation refers to any deviation from the desired or expected quality standard for a product or process. This could include differences in form, condition, appearance, or function. The goal of TQM is to minimize variation and achieve consistent, high-quality products and services. Aberration suggests a more extreme deviation, while divergence implies a deliberate or planned deviation. Contention is unrelated to the concept of variation in TQM.

In the Context of Total Quality Management (TQM),_____ Is a Deviation