Which of the following is a characteristic of quality products that is also applicable to quality services?
A) Reliability
B) Serviceability
C) Durability
D) Validity

Question

Which of the following is a characteristic of quality products that is also applicable to quality services? 
A) ​Reliability 
B) ​Serviceability 
C) ​Durability 
D) ​Validity

Quizplus · Accepted Answer

Reliability is a characteristic of quality products that is also applicable to quality services. Reliability refers to the ability of a product or service to perform its intended function consistently and accurately over time. In the case of services, this means that the service provider consistently delivers the promised service to the customer.

Which of the Following Is a Characteristic of Quality Products