Which of the following is a technique of understanding the speaker's perspective and personal frame of reference and giving feedback that conveys that understanding to the speaker?
A)reflective hearing
B)symbiotic listening
C)active listening
D)empathetic listening

Question

Which of the following is a technique of understanding the speaker's perspective and personal frame of reference and giving feedback that conveys that understanding to the speaker?
A)reflective hearing  
B)symbiotic listening  
C)active listening  
D)empathetic listening

Quizplus · Accepted Answer

Empathetic listening is the technique of understanding the speaker's perspective and personal frame of reference and giving feedback that conveys that understanding to the speaker. It involves putting oneself in the speaker's shoes and trying to understand their thoughts, feelings, and motivations. It requires an ability to recognize and respond to the emotions being expressed, as well as an openness to feedback and the willingness to suspend judgment.

Which of the Following Is a Technique of Understanding the Speaker's