Which of the following skills is considered the most important in mediation?
A) the ability to create a settlement and impose it on the concerned parties
B) the ability to guarantee a settlement, either voluntary or involuntary, for the dispute
C) the ability to expand the size of the bargaining zone by discovering interests
D) the ability to maintain control over both the process and the outcome of the mediation

Question

Quizplus · Accepted Answer

The ability to expand the size of the bargaining zone by discovering interests is considered the most important skill in mediation. This involves helping the parties understand their underlying interests rather than just their stated positions, which can lead to more creative and satisfying solutions for everyone involved. The other options listed are not considered effective or ethical approaches to mediation.

Which of the Following Skills Is Considered the Most Important