Episodic memories and scripts both can include knowledge necessary for consumers to use products.

Question

Quizplus · Accepted Answer

Both episodic memories and scripts involve the storage and retrieval of information related to specific events or experiences. This information can include knowledge related to the use of products, such as how to operate them, what features they offer, and what steps are involved in the user experience. Therefore, both episodic memories and scripts can play a role in helping consumers use products effectively.

Episodic Memories and Scripts Both Can Include Knowledge Necessary for Consumers