Which of the following is not an example of an external error cost?
A) Reputation loss.
B) Costs of corrective measures.
C) Costs of processing return shipments from customers.
D) Loss of 'goodwill'.

Question

Which of the following is not an example of an external error cost? 
A) Reputation loss. 
B) Costs of corrective measures. 
C) Costs of processing return shipments from customers. 
D) Loss of 'goodwill'.

Quizplus · Accepted Answer

Costs of corrective measures are typically considered internal error costs, as they involve actions taken within the company to fix issues before they reach the customer.

Which of the Following Is Not an Example of an External