Which of the following scheduling systems reduces the number of calls to the office and is available to the patient 24 hours a day?
A) Computerized scheduling
B) Self-scheduling
C) Appointment book scheduling
D) Paper-based scheduling

Question

Quizplus · Accepted Answer

Software is available that allows the patient to self-schedule through secure links to the provider's appointment book. These systems will reduce the number of calls to the office and are available to the patient 24 hours a day. With computerized scheduling multiple users can access the appointment schedule at the same time minimizing the wait time for patients. Another advantage of computerized schedule is the reports that can be generated. Some appointment books show an entire week at a glance, and many are color coded, with a special color used for each day of the week. This is very helpful when the provider asks the patient to return.

Which of the Following Scheduling Systems Reduces the Number of Calls