Which of the following is true concerning the scheduling of new patients?
A) Financial arrangements should be explained when the appointment is made if the patient is expected to pay at the time of service.
B) The patient should be offered only the times reserved for new patient appointments, without flexibility.
C) It should be assumed that the patient will look up directions to the office on the Internet.
D) The medical assistant should wait to obtain information about the chief complaint until the patient arrives for the appointment.

Question

Quizplus · Accepted Answer

New patients must be clear on financial policies when they schedule their first appointment so that they can be prepared to pay for services that day.

Which of the Following Is True Concerning the Scheduling of New