Which of the following is not correct with regard to ending a call?
A) Closing the conversation with some form of "goodbye"
B) Hanging up before the caller
C) Discouraging inappropriate chatting
D) Thanking the person for calling
Correct Answer:
Verified
Q9: The medical assistant may help an angry
Q10: Which of the following is not required
Q11: Enunciation is
A) the choice of words.
B) the
Q12: If your office is in California and
Q13: The technical terminology or characteristic idiom of
Q15: If your office is in New York
Q16: Which of the following types of communication
Q17: Which of the following types of calls
Q18: Which of the following types of communication
Q19: Active listening involves
A) giving the same attention
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