In the context of the principles of total quality management (TQM),__________means collaboration between managers and nonmanagers, across business functions, and between companies, customers, and suppliers.
A) customer focus
B) variation
C) teamwork
D) continuous improvement

Question

Quizplus · Accepted Answer

The principle being described is teamwork, which emphasizes the importance of collaboration and communication across all levels of an organization, as well as between different business functions and external partners. This is a key component of TQM, which seeks to involve all stakeholders in the pursuit of continuous improvement and customer satisfaction. While customer focus, variation, and continuous improvement are also important principles of TQM, they do not specifically address the need for teamwork and collaboration.

In the Context of the Principles of Total Quality Management