Match diplomatic and tactful with the appropriate example (Select all that apply.)
A) Provide patient- and family-centered care
B) Accept responsibility for your failures or errors
C) Demonstrate interest in patients as individuals
D) Show sensitivity to the needs of healthcare team members
E) Consistently communicate politely and honestly
F) Always use proper grammar to demonstrate respect for the individual
G) Display positive nonverbal behaviors
H) Never misrepresent yourself or the medical practice

Question

Quizplus · Accepted Answer

A diplomatic and tactful person always attempts to interact honestly without giving offense. The medical assistant must be sensitive to the needs of patients and co-workers.

Match Diplomatic and Tactful with the Appropriate Example (Select All