When the bad news is a logical outcome of the reasons that come before it,the reader is more prepared to receive it.

Question

Quizplus · Accepted Answer

An ideal explanation section leads readers to your conclusion before you come right out and say it.In other words,before you actually say no,the reader has followed your line of reasoning and is ready for the answer.By giving your reasons effectively,you help maintain focus on the issues at hand and defuse the emotions that always accompany significantly bad news.

When the Bad News Is a Logical Outcome of the Reasons