An effective opening for a negative message would be
A) I'm sorry to say I have some bad news.
B) This letter is in reply to your application.
C) Your résumé clearly shows why you are interested in becoming a management trainee with our company.
D) We have no openings at this time.
E) Hate to tell you, but ...

Question

Quizplus · Accepted Answer

C)Messages using the indirect approach open with a buffer-a neutral,noncontroversial statement that establishes common ground with the reader.A good buffer can express your appreciation for being considered (if you are responding to a request),assure the reader of your attention to the request,or indicate your understanding of the reader's needs.A good buffer is also relevant and sincere.

An Effective Opening for a Negative Message Would Be