When it comes to overcoming resistance in groups,it is a good idea to
A) avoid all conflict in the first place.
B) hold off dealing with minor problems until the conflict becomes major.
C) deal directly with resistance.
D) encourage participants to repress their emotions about the situation.
E) make an example of one team member by expelling him or her from the team.

Question

Quizplus · Accepted Answer

C)If someone is resisting change,you can be persuasive with calm,reasonable communication: Bring resistance out into the open.When people are noncommittal and silent,they may be tuning you out without even knowing why.Continuing with your argument is futile.Deal directly with the resistance,without accusing.You might say,"You seem to have reservations about this idea.Have I made some faulty assumptions?" Conflict does not disappear if you avoid it.If you hold off on minor problems,they can become major ones if not resolved.Repressing emotions can lead to festering and an explosion of pent-up emotions.

When It Comes to Overcoming Resistance in Groups,it Is a Good