Instead of beginning your message with a blunt no,you can use _____________
A) the direct plan.
B) the indirect plan.
C) a combination of the direct and indirect plans.
D) the deductive plan.
Correct Answer:
Verified
Q42: When refusing requests for recommendation letters _
A)maintain
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Q48: When delivering bad news,wording such as "We
Q49: Following the indirect plan,the bad news comes
Q50: In the closing of a bad-news message,you
Q51: A good way to de-emphasize bad news
Q54: If you defame Greg in a letter,Greg
Q55: Rejecting credit requests,telling customers that shipments will
Q57: If you must give an employee a
Q60: To avoid being accused of defamation when
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