When you use the direct plan for a bad-news message,you _____________
A) begin with a buffer.
B) have more room to discuss pertinent details.
C) can get right to the point.
D) can expect your audience to be offended.

Question

Quizplus · Accepted Answer

When using the direct plan, you can get right to the point of the bad news message without beating around the bush or trying to soften the blow. This approach is often preferred for efficiency and clarity in communication.

Answer: A is also a possible answer, as beginning with a buffer can help to ease the audience into the message and make them more receptive to the bad news. However, it is not necessary to use a buffer in the direct plan approach.

Answers B and D are incorrect. There is no inherent difference in the amount of room to discuss details in the direct plan versus the indirect plan, as both can include varying levels of detail depending on the situation. Additionally, offending the audience is not the goal or expected outcome of delivering bad news using the direct plan.

When You Use the Direct Plan for a Bad-News Message,you