Which of the following statements best describes performance risk?
A)It is the risk that involves the fears that consumers suffer when they worry others might not regard their purchases positively.
B)It is the risk that involves the perceived danger inherent in a poorly working product or service.
C)It is the risk associated with the fear of an actual harm should a product not perform properly.
D)It is the risk that includes the initial cost of a purchase, as well as the costs of using the item or service.
E)It is the risk associated with the way people will feel if a product or service does not convey the right image.

Question

Quizplus · Accepted Answer

Performance risk refers to the concern that a product or service may not function as expected or advertised, leading to dissatisfaction or the need for repairs or replacements.

Which of the Following Statements Best Describes Performance Risk