Lower operating costs and higher return on sales and on investments are the benefits of
A) total quality management (TQM).
B) communication skills.
C) technical skill development.
D) financial oversight.

Question

​Lower operating costs and higher return on sales and on investments are the benefits of
A) ​total quality management (TQM).
B) ​communication skills.
C) ​technical skill development.
D) ​financial oversight.

Quizplus · Accepted Answer

Total quality management (TQM) is a management approach aimed at continuously improving the quality of products and services while reducing operating costs. By improving processes and productivity, TQM can lead to higher return on sales and investments. Communication skills, technical skill development, and financial oversight are important aspects of effective management but do not necessarily lead to lower operating costs and higher returns.

​Lower Operating Costs and Higher Return on Sales and on Investments

Lower Operating Costs and Higher Return on Sales and on Investments