There are more differences than similarities between P/OM manufacturing and OM service organizations.
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Q4: Comparing goods and services,the similarities stop,and significant
Q5: Operations management is the systematic planning and
Q6: The system approach requires control of timing.
Q7: The system approach requires teamwork.
Q8: The key to understanding the relevant system
Q10: The current ratio of service jobs to
Q11: Operations management problems are composed of complex
Q12: The functional field approach entails having all
Q13: Manufacturers do not view customer service as
Q14: The functional field approach requires identification of
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