Customer response time is:
A) the time taken for value to be placed on a company's products by customers.
B) the time taken for development of a new process for producing products and delivering them to customers.
C) the time taken for given inputs to be converted into an output.
D) the time taken for development of products that have superior attributes to existing products.
E) the time taken for a good to be delivered or a service to be performed.

Question

Quizplus · Accepted Answer

Customer response time refers to the time taken for a good to be delivered or a service to be performed, i.e., the time taken for a company to respond to its customers' needs or inquiries. This is important as it affects the customer's overall experience with the company and can impact customer loyalty and satisfaction.

Customer Response Time Is