Which statement is true regarding the procedures the medical assistant should perform when handling incoming mail?
A)Do not open any mail addressed to the physician.
B)Check carefully for any enclosures mentioned in letters.
C)Initial each item.
D)Organize all correspondence in alphabetic order.

Question

Quizplus · Accepted Answer

When handling incoming mail, the medical assistant should make sure noted enclosures are actually included in the letter.The medical assistant can open mail addressed to the physician unless it is marked "personal." The correspondence does not need to be placed in alphabetic order, nor does it need to be initialed, unless these are specific office policies.

Which Statement Is True Regarding the Procedures the Medical Assistant