Which of the following is not appropriate when preparing a routine reply?
A) Use the indirect organizational plan.
B) Put the "good news" in your first paragraph.
C) Respond to the request promptly.
D) Include answers to both implied and stated questions.
E) Answer questions even if readers do not want that response.

Question

Quizplus · Accepted Answer

The indirect organizational plan is typically used for delivering bad news or when persuasion is needed, not for routine replies which should be direct and straightforward.

Which of the Following Is Not Appropriate When Preparing a Routine