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You Overhear Tom and Lisa Having a Heated Discussion in the Next

Question 53

Multiple Choice

You overhear Tom and Lisa having a heated discussion in the next office. You hear Tom say, "Sure, I might have missed the report deadline by a whole two days, but you're the one who didn't get me the transcripts for the interviews on time. In fact, I seem to remember that you also missed the last team meeting, whereas I've been to them all!" The technique that Tom is using to manage this conflict is ________.


A) avoidance
B) accommodation
C) completion
D) compromise
E) intimidation

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