The amount of time from when a customer places an order for a product to when the product or service is delivered to the customer is referred to as ________.
A) manufacturing lead time
B) delivery time
C) customer-response time
D) a time driver

Question

Quizplus · Accepted Answer

Customer-response time refers to the total time elapsed from when a customer places an order until the product or service is delivered to the customer. This encompasses all processes involved in fulfilling the order, including production, packaging, and shipping.

The Amount of Time from When a Customer Places an Order