When banks use security cameras to observe problems customers may have in using ATMs, this is an example of ________.
A) momentary observation
B) mechanical observation
C) complaint analysis
D) experimentation
E) physiological observation

Question

Quizplus · Accepted Answer

This is an example of mechanical observation as the security cameras are used to observe the mechanical problems customers may face while using ATMs.

When Banks Use Security Cameras to Observe Problems Customers May