What is the concept that refers to the ability of a manager to manage his/her emotions and the emotions of his/her employees?
A) emotional security
B) emotional intelligence
C) emotional understanding
D) emotional awareness

Question

Quizplus · Accepted Answer

The concept that refers to the ability of a manager to manage his/her emotions and the emotions of his/her employees is emotional intelligence. Emotional intelligence is the capacity to recognize and understand one's own emotions and the emotions of others, and to use that information to guide thoughts and actions.

What Is the Concept That Refers to the Ability of a Manager