Cole's performance appraisal describes his actions along a continuum.For example,when it comes to customer service,he receives a 1 if he regularly ignores customers,a 3 if he regularly greets customers,and a 5 is he regularly greets customers and asks how he can help.It appears Cole is using the ______ method of performance appraisal.
A)ranking
B)management by objectives
C)graphic rating
D)behavioral anchored rating

Question

Quizplus · Accepted Answer

The description fits the Behavioral Anchored Rating Scale (BARS) method of performance appraisal, which uses specific behaviors along a continuum to rate performance.

Cole's Performance Appraisal Describes His Actions Along a Continuum