The process of focusing on quality in every part of the organization with a philosophy of continuous improvement,and doing things right the first time is called
A) quality circles.
B) total quality management.
C) supply chain management.
D) international quality control.

Question

Quizplus · Accepted Answer

Total quality management (TQM) is a management approach that aims to focus on quality in every part of the organization with a philosophy of continuous improvement and doing things right the first time. It involves a comprehensive approach to quality that includes customer satisfaction, employee involvement, process improvement, and supplier partnerships. Quality circles are a specific type of TQM initiative focused on employee involvement, but they are not the same as TQM. Supply chain management is a separate management approach focused on optimizing the flow of goods and services through the supply chain. International quality control is a concept related to ensuring consistent quality across borders and is not a specific management approach like TQM.

The Process of Focusing on Quality in Every Part of the Organization