In the context of formal communication channels, a day-shift nurse coming in at 7:30 a.m. for a half-hour discussion with the midnight nurse supervisor who leaves at 8:00 a.m. is an example of _____.
A) incongruent communication
B) upward communication
C) horizontal communication
D) downward communication

Question

Quizplus · Accepted Answer

This is an example of horizontal communication as it is communication that is taking place between two individuals of the same level or position within the organization (i.e., both are nurses).

In the Context of Formal Communication Channels, a Day-Shift Nurse