Several restaurant managers complied with orders from a telephone caller,posing as a police officer,to strip search a customer or employee.This is an example of the power of _______ on compliance.
A)group influence
B)personality factors
C)the closeness of the authority
D)the legitimacy of authority

Question

Quizplus · Accepted Answer

The legitimacy of authority refers to the degree to which individuals perceive an authority figure to be legitimate and deserving of obedience. In this case, the restaurant managers complied with the orders of the fake police officer because they believed the authority of the police was legitimate, even though the orders were unethical and illegal. This demonstrates the power of the legitimacy of authority on compliance.

Several Restaurant Managers Complied with Orders from a Telephone Caller,posing