According to McCurdy in "Using Anthropology," the first thing a new manager at UTC did after assuming a new position was to
A) shrink-wrap books in the warehouse.
B) ask warehouse workers, customer outlet staff, and other employees about problems and procedures.
C) ask previous warehouse managers for advice.
D) change the counting and shipping procedures in the warehouse.

Question

Quizplus · Accepted Answer

According to McCurdy in "Using Anthropology," the new manager at UTC asked warehouse workers, customer outlet staff, and other employees about problems and procedures, indicating that the manager valued employee input and sought to understand the current work environment before implementing any changes.

According to McCurdy in "Using Anthropology," the First Thing a New