Mai Ling wants to conceive a plan that will result in maximum customer responsiveness.Mai Ling wants to develop a:
A)reference group.
B)social influence.
C)customer strategy.
D)buying motive.
E)needs satisfaction theory.

Question

Quizplus · Accepted Answer

Developing a customer strategy is the most suitable option for achieving maximum customer responsiveness. A customer strategy is a plan that outlines how a company will meet the needs and expectations of its customers. It involves understanding the target market, identifying customer needs, and developing tactics to address those needs. By creating a customer strategy, Mai Ling can focus on developing effective communication channels, delivering high-quality products or services, and providing excellent customer service to improve customer responsiveness.

Mai Ling Wants to Conceive a Plan That Will Result