According to the text,Johnson Controls' service division is large and fast growing because the firm________.
A) outsources service calls
B) customizes service solutions
C) uses multiple channel intermediaries
D) automates most production capabilities
E) sells most services through distribution networks

Question

Quizplus · Accepted Answer

The text states that Johnson Controls' service division is growing rapidly because the firm "offers customized service solutions that can be tailored to clients' specific needs." This suggests that the division's success is due, at least in part, to its ability to provide personalized and flexible services to customers. None of the other answer choices are directly mentioned in the text or strongly implied as factors contributing to the division's growth.

According to the Text,Johnson Controls' Service Division Is Large and Fast