Which service output involves educating end-users about product attributes and usage capabilities?
A) information sharing
B) customer service
C) bulk breaking
D) waiting time
E) product variety

Question

Quizplus · Accepted Answer

Information sharing involves providing education to customers about product attributes and usage capabilities. Customer service involves addressing customer concerns and providing assistance with product use, but may not necessarily include education about product capabilities. Bulk breaking involves breaking down large quantities of products into smaller units for resale. Waiting time refers to the time a customer spends waiting for service, and product variety refers to the range of products offered.

Which Service Output Involves Educating End-Users About Product Attributes and Usage