Which term refers to all aspects of easing the shopping and purchase process for end-users as they interact with commercial suppliers or retailers?
A) direct marketing
B) personal selling
C) channel strategy
D) service output
E) customer service

Question

Quizplus · Accepted Answer

Customer service encompasses all aspects of easing the shopping and purchase process for end-users as they interact with commercial suppliers or retailers. Customer service includes things like providing clear product information, offering easy checkout processes, and ensuring prompt and effective responses to customer inquiries and concerns.

Which Term Refers to All Aspects of Easing the Shopping