What must managers do if they want to maintain an effective open-door policy?
A)ensure that employees come to them only with job-related concerns
B)emphasize that they can offer solutions only on an advisory basis
C)formalize the procedure and encourage employees to "start at the top"
D)encourage employees to voice their complaints and listen honestly to those concerns

Question

Quizplus · Accepted Answer

Maintaining an effective open-door policy requires encouraging employees to voice their concerns and complaints, and listening honestly to those concerns. This helps to build trust and improve communication within the organization, which can lead to increased employee morale and job satisfaction. It is not necessary to limit employee concerns to job-related issues or emphasize that managers can only offer advisory solutions. While formalizing the procedure can be helpful, it should not be the only step taken to maintain an effective open-door policy.

What Must Managers Do If They Want to Maintain an Effective