Processes that focus on upstream interactions between the enterprise and its suppliers are part of
A) Customer Relationship Management (CRM).
B) Internal Supply Chain Management (ISCM).
C) Supplier Relationship Management (SRM).
D) Transaction Management Foundation (TMF).

Question

Quizplus · Accepted Answer

Processes that focus on upstream interactions between the enterprise and its suppliers fall under the category of Supplier Relationship Management (SRM). Customer Relationship Management (CRM) focuses on interactions with customers, Internal Supply Chain Management (ISCM) focuses on internal processes, and Transaction Management Foundation (TMF) is not a commonly used term in supply chain management.

Processes That Focus on Upstream Interactions Between the Enterprise and Its