The objective of customer order fulfillment is to
A) get the correct orders to customers by the promised due date at the lowest possible cost.
B) maintain a record of product receipt and complete payment.
C) maximize the conversion of customer arrivals to customer orders.
D) ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.
E) none of the above

Question

Quizplus · Accepted Answer

The objective of customer order fulfillment is to ensure that correct orders are delivered to customers by the promised due date at the lowest possible cost. This involves coordinating various processes such as order entry, inventory management, picking and packing, and shipping to make sure that the customer receives the right product at the right time. The other options (B, C, D, and E) do not fully capture the objective of customer order fulfillment.

The Objective of Customer Order Fulfillment Is to