A reasonable measure is one that is valid and compelling.
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Q23: Automation means that a computer does an
Q24: Activities of processes that do not involve
Q24: Accurate measures are exact and precise.
Q27: Process teams use BPMN diagramming to depict
Q29: Controls help limit wide variations in activities
Q29: IS can improve a process by improving
Q32: One common way to improve an activity
Q33: People are more capable than automated actors
Q36: A process can be improved by outsourcing
Q38: Six Sigma is the most common approach
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