An organizational structure in which divisions are formed on the basis of customer groups is called a(n)________ structure.
A)customer
B)process
C)area
D)functional
E)matrix

Question

Quizplus · Accepted Answer

A customer structure is formed on the basis of customer groups, allowing a company to focus on the specific needs and preferences of each group. This structure helps ensure that products and services are tailored to meet the needs of the intended consumers, ultimately improving customer satisfaction and loyalty.

An Organizational Structure in Which Divisions Are Formed on the Basis